- All bookings are secured with a £75 non-refundable deposit with the remaining balance being paid 30 days prior to the event. Bookings cancelled 28 days before the hire date incur 50% of the full hire charge. Bookings cancelled within one week incur 75% of the full hire charge, we will always endeavour to accommodate clients on an alternative date but this cannot be guaranteed.
- Delicious Dreams Ice Creams will serve your chosen flavours of ice creams/ sorbets to you and your guests at your selected venue on the date and time, as agreed in advance. Chosen ice cream/sorbet flavours are subject to availability. Should any variety of ice cream/sorbet be unavailable, a suitable replacement will be chosen.
- Please ensure that you check with your venue that the access is suitable and that we are able to attend. We require an 8 x 5ft serving area with extra space for our presentation table. Doorways should be at least 3ft 8inches wide to allow access. If there are any steps then we will need to know in advance.
- Please ensure that there is a parking space for our vehicle and trailer.
- Please ensure that there is a standard power supply available, we have a 25m extension, if no power is available we will bring our own petrol generator.
- When booking with us, you are booking the agreed number of guests/package, date and service time.
- We will normally arrive 1 hour before service time to liaise with a member of the venue team and set our tricycle (s) up.
- In the very unlikely event, and due to unforeseen circumstances, we are unable to reach your venue by the agreed time, we will contact you en route and your service will commence once we have arrived and set up.
- Delicious Dreams Ice Creams reserves the right to cease operation and remove any equipment if the company representative feels that either the guest’s or client’s conduct endangers the safety of the guests, clients, themselves or the safety of the equipment. In such cases no refund will be given and full contracted fees will be due to the company.
- May 2021
Delicious Dreams Ice Creams
T’s & C’s